Frequently Asked Questions
Everything you need to know about shopping with Revibe
Are the electronics sold on Revibe brand new or refurbished?
Revibe specializes in both brand new and certified refurbished electronics. Every refurbished item undergoes a rigorous 40-point inspection by our technical experts to ensure it meets our high performance and quality standards.
What kind of warranty comes with my purchase?
All electronic devices purchased through Revibe include a standard 12-month limited warranty that covers hardware defects and technical malfunctions. Extended protection plans are also available at checkout.
How long does shipping take and is it tracked?
We offer insured shipping on all orders. Standard delivery typically takes 3-5 business days, while express options take 1-2 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy if I am not satisfied?
We offer a 30-day risk-free return policy. If you are not completely satisfied with your device, you can return it in its original condition for a full refund or exchange. We even provide a pre-paid shipping label for your convenience.
Which payment methods do you accept?
Revibe accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Affirm for eligible purchases.
How do you ensure the battery health of refurbished smartphones?
We guarantee that every refurbished smartphone sold on Revibe has a minimum battery capacity of 85% or higher. Any device that falls below this threshold during testing receives a brand-new battery replacement.